Cancellation & Refund Policy
Effective Date: 1 Jan, 2026
At easyflyfares.com, we understand that travel plans can change unexpectedly. This policy outlines the terms under which cancellations, modifications, and refunds are processed. We aim to maintain transparency while complying with the guidelines set by airlines, hotels, tour operators, and other travel partners.
1. Policy Overview
This policy applies to all bookings made through our platform, including flights, hotels, tours, and other travel services. Cancellation eligibility and refund amounts depend on the rules of the respective service provider and the timing of your request.
2. 24-Hour Risk-Free Cancellation
Customers may cancel a booking within 24 hours of purchase without penalty, provided the travel or check-in date is at least 7 days from the booking date.
To request a cancellation, please contact our support team:
Email: info@easyflyfares.com
Phone: +1 877-572-7799
3. Refund Processing Time
Approved refunds are initiated to the original payment method within 14 business days. Please note that banks or payment gateways may require additional processing time beyond our control.
4. General Cancellation Conditions
- All cancellation requests must be submitted via official email or phone support.
- Refund eligibility is determined by:
- Type of service booked (flight, hotel, activity, etc.)
- Fare rules or rate plans
- Cancellation timing relative to departure or check-in
Important: Certain promotional, discounted, or special fares may be strictly non-refundable as per provider terms.
5. Flight Reservations
- Most airline tickets are subject to fare-specific rules.
- Airline-imposed penalties or fare differences may apply for changes or cancellations.
- No refunds are provided for:
- No-show travelers
- Partially utilized tickets
6. Hotel Reservations
- Cancellation terms vary by property and room type.
- Flexible rates may allow free cancellation within 24–72 hours prior to check-in.
- Advance purchase, promotional, and last-minute bookings are generally non-refundable.
7. Tours and Activities
- Cancellations made 30 days prior to the scheduled activity may qualify for a partial or full refund.
- Cancellations within 15 days of the activity date are typically non-refundable.
- No-shows are not eligible for refunds under any circumstances.
Please Note: Always review the specific cancellation rules mentioned in your booking confirmation email.
8. Exceptional Circumstances
We may consider special cases upon submission of valid documentation, including:
- Serious medical emergencies
- Death of an immediate family member
9. Cancellation Procedure
- Submit Request: Contact support promptly to minimize potential charges.
- Review Charges: Applicable cancellation fees depend on provider policies.
- Verification: Booking reference and identification may be required.
- Refund Issuance: Refunds are credited only to the original payment method.
- Non-Refundable Elements: Certain taxes, service charges, or administrative fees may not be refundable.
- Status Updates: Some providers offer direct refund tracking.
- Dispute Handling: Unresolved matters may require direct coordination with the service provider.
10. Airline-Specific Policies
Airline refund and cancellation rules depend on fare type, class of service, route, and promotional conditions. Passengers are encouraged to review fare rules before confirming their booking.
11. Policy Modifications
easyflyfares.com reserves the right to amend this policy at any time without prior notice. Updated versions will be published on this page with the revised effective date.
12. Customer Assistance
Our customer support team is available 24/7 to assist with cancellations, changes, or refund-related inquiries.
Email: info@easyflyfares.com
Phone: +1 877-572-7799